In our continued efforts to find new ways for you to support Marang House, we are pleased to announce that you are now able to support Marang House with a monthly debit order. Donating by debit order is one of the easiest and most effective ways of donating money to Marang House for individuals and small businesses.
Debit Orders allow Marang House to have a constant and stable income and is therefore an important element of our fundraising strategy to ensure the long-term sustainability of the organisation.
By starting today with donating a minimum of R100 per month, you can help sustain the important work of Marang House. Setting up a debit order is as easy as completing an Authorisation Form (PDF). You can phone Marang House on 011 476 6698 if you need any assistance. Debit orders can be cancelled again at any time.
For more detailed information, see below by clicking on more.
Debit Orders FAQ
What is a debit order? A debit order is an agreement between you and Marang House, where Marang House will debit your bank account or credit card with an agreed amount on a monthly basis.
How do I create a debit order? You have to complete a debit order authorisation form or you can phone Marang House (011 476 6698) to assist you.
Why is it important for Marang House to receive debit orders? Marang House relies entirely on donations and sponsorships. Most of our corporate donors unfortunately only donate on an ad hoc basis. Debit Orders allow Marang House to have a constant and stable income and is therefore an important element of our fundraising strategy to ensure the long-term sustainability of the organisation.
What is the minimum amount of debit order? R100,- per month.
What credit cards and which banks can you debit from? We accept any Mastercard or Visa credit cards and can debit any savings or current account at a South African bank.
Can I receive a Section 18A certificate for donations made by debit order? Yes, Marang House can issue you with a Section 18A Certificate. We will add all your monthly donations from the past year together and issue you with one certificate that you can use for tax purposes. You can request a certificate by contacting Marang House.
Can I cancel a debit order? Yes. You can contact Marang House to cancel your debit order at any time. It might take several days to take your details of the system and also be aware that we submit debit orders in advance to be processed and can therefore not make any changes at the last minute. We however will process your cancellation as soon as this is possible and with a maximum of 30 days, which is the legal notice period as stipulated in the authorisation form.
Who processes the debit orders? The agent of Marang House is Netcash. The debit orders will be processed by them with Bankserv on our behalf. For more information you can visit their website http://www.netcash.co.za.
What are the fees? This depends on a lot of factors. We can give you an indication on the fees involved on request. Debit orders on bank bccounts are generally cheaper, especially on larger amounts, as the fees are fixed. There is however a small fee for both Marang House and the account holder. With credit cards the account holder generally does not pay any fee, but Marang House pays a small percentage of the amount as a fee.
Are my credit card details safe? We have taken all the necessary precautions to ensure the safety of your details, including your credit card details. The authorisation forms are safely stored away and will only be accessed should your bank question the debit order. The forms are not stored digitally and will never be shared with anyone else except for your bank and our agent, Netcash, on request. Once you cancel your debit order, all your information will be destroyed and deleted and you have to complete the entire authorisation form again to reinstate your debit order.
Your details will be entered into the Netcash system, which has very advanced security measures in place. More detailed information on this can be found on: https://www.netcash.co.za/FrontEnd/features/Technical_Features.asp#DataSecurity
